Privacy Policy
This Privacy Policy was last updated on January 14, 2023.
Thank you for joining Allgreenivy. We at Allgreenivy (“Allgreenivy”, “we”, “us”) respect
your privacy and want you to understand how we collect, use, and share data about you. This Privacy Policy covers our data collection practices and describes your rights regarding your personal data.
Unless we link to a different policy or state otherwise, this Privacy Policy applies when you visit or use the Allgreenivy website, or related services (the “Services”). It also applies to prospective customers of our business and enterprise products.
By using the Services, you agree to the terms of this Privacy Policy. You shouldn’t use the Services if you don’t agree with this Privacy Policy or any other agreement that governs your use of the Services.
We collect data from you directly, such as information you enter and data about your consumption of content, as well as data from third-party platforms you connect with Allgreenivy. We also automatically collect data, such as information about your device and how you use our services. All of this data is subject to the following processing activities: collecting, recording, organizing, storing, modifying, retrieving, encrypting, pseudonymizing, deleting, combining, and transmitting.
We may collect different data from or about you depending on how you use the Services. Below are some examples to help you understand better the data we collect.
When you create an account and use the Services, including through a third-party platform, we collect any data you provide directly, including:
Category of Personal Data |
Description |
Legal Basis for Processing |
Account Data |
To use certain features, like accessing content, you need to create a user account which requires us to collect and store your email address, password, and account settings. To create an instructor account, we will need your name, email address, password, and account settings. You may also be prompted to provide additional information like your occupation, government ID information, a verification photo, date of birth, race/ethnicity, skill interests, and phone number. Upon creating an account, we will assign you a unique identifying number. |
· Performance of contract · Legitimate interests (service provisioning, identity verification, fraud prevention and security, communication) |
Profile Data |
You have the option to provide additional profile information, such as a photo, headline, biography, language, website link, social media profiles, country, or other data. This profile information, referred to as “Profile Data,” will be visible to others. |
· Performance of contract · Legitimate interests (enhanced platform functionality, convey content source information) |
Shared Content |
Some parts of the service allow you to interact with other users or share content publicly, including by uploading courses and other educational content, posting reviews, asking or answering questions, sending messages to students or instructors, or posting photos or other work you have uploaded. This shared content may be visible to others depending on where it is posted. |
· Performance of contract · Legitimate interests (service provisioning, enhanced platform functionality) |
Learning Data |
When you access content, we collect data including which courses, assignments, labs, workspaces, and quizzes you have started and completed; content and subscription purchases and credits; subscriptions; completion certificates; your interactions with instructors, teaching assistants, and other students; and essays, answers to questions, and other items submitted as part of course requirements. |
· Performance of contract · Legitimate interests (service provisioning, enhanced platform functionality) |
Student Payment Data |
If you make purchases, we collect certain data about your purchase (such as your name, billing address, and ZIP code) as necessary to process your order and which may optionally be saved to process future orders. You must provide certain payment and billing data directly to our payment service providers, including your name, credit card information, billing address, and ZIP code. We may also receive limited information, like the fact that you have a new card and the last four digits of that card, from payment service providers to facilitate payments. For security, Allgreenivy does not collect or store sensitive cardholder data, such as full credit card numbers or card authentication data. |
· Performance of contract · Legal obligation · Legitimate interests (payment facilitation, fraud prevention and security, compliance) |
Instructor Payment Data |
If you are an instructor, you can link your PayPal, Payoneer, or other payment account to the Services to receive payments. When you link a payment account, we collect and use certain information, including your payment account email address, account ID, physical address, or other data necessary for us to send payments to your account. In some instances, we may collect ACH or wire information to send payments to your account. In order to comply with applicable laws, we also work with trusted third parties who collect tax information as legally required. This tax information may include residency information, tax identification numbers, biographical information, and other personal information necessary for taxation purposes. For security, Allgreenivy does not collect or store sensitive bank account information. The collection, use, and disclosure of your payment, billing, and taxation data is subject to the privacy policy and other terms of your payment account provider. |
· Performance of contract · Legal obligation · Legitimate interests (service provisioning, payment facilitation, fraud prevention and security, compliance) |
Data About Your Accounts on Other Services |
We may obtain certain information through your social media or other online accounts if they are connected to your Allgreenivy account. If you log in to Allgreenivy via Facebook or another third-party platform or service, we ask for your permission to access certain information about that other account. For example, depending on the platform or service we may collect your name, profile picture, account ID number, login email address, location, physical location of your access devices, gender, birthday, and list of friends or contacts. Those platforms and services make information available to us through their APIs. The information we receive depends on what information you (via your privacy settings) or the platform or service decide to give us. If you access or use our Services through a third-party platform or service, or click on any third-party links, the collection, use, and sharing of your data will also be subject to the privacy policies and other agreements of that third party. |
· Legitimate interests (identity verification, user experience improvement) |
Sweepstakes, Promotions, and Surveys |
We may invite you to complete a survey or participate in a promotion (like a contest, sweepstakes, or challenge), either through the Services or a third-party platform. If you participate, we will collect and store the data you provide as part of participating, such as your name, email address, postal address, date of birth, or phone number. That data is subject to this Privacy Policy unless otherwise stated in the official rules of the promotion or in another privacy policy. The data collected will be used to administer the promotion or survey, including for notifying winners and distributing rewards. To receive a reward, you may be required to allow us to post some of your information publicly (like on a winner’s page). Where we use a third-party platform to administer a survey or promotion, the third party’s privacy policy will apply. |
· Performance of contract · Legitimate interests (promotions administration, prize delivery, compliance) |
Communications and Support |
If you contact us for support or to report a problem or concern (regardless of whether you have created an account), we collect and store your contact information, messages, and other data about you like your name, email address, messages, location, Allgreenivy user ID, refund transaction IDs, and any other data you provide or that we collect through automated means (which we cover below). We use this data to respond to you and research your question or concern, in accordance with this Privacy Policy. |
· Legitimate interests (customer and technical support) |
The data listed above is stored by us and associated with your account.
When you access the Services (including browsing content), we collect certain data by automated means, including:
Category of Personal Data |
Description |
Legal Basis for Processing |
System Data |
Technical data about your computer or device, like your IP address, device type, operating system type and version, unique device identifiers, browser, browser language, domain and other systems data, and platform types. |
· Performance of contract · Legitimate interests (service provisioning, customer and technical support, fraud prevention and security, communication, product improvement) |
Usage Data |
Usage statistics about your interactions with the Services, including content accessed, time spent on pages or the Service, pages visited, features used, your search queries, click data, date and time, referrer, and other data regarding your use of the Services. |
· Legitimate interests (service provisioning, user experience improvement, product improvement) |
Approximate Geographic Data |
An approximate geographic location, including information like country, city, and geographic coordinates, calculated based on your IP address. |
· Legitimate interests (user experience improvement, fraud prevention and security, compliance) |
The data listed above is collected through the use of server log files and tracking technologies, as detailed in the “Cookies and Data Collection Tools” section below. It is stored by us and associated with your account.
If you are a Allgreenivy Business enterprise or corporate prospect, in addition to information you submit to us, we may collect certain business contact information from third-party commercial sources.
We use tools like cookies, and similar tracking technologies to gather the data listed above. Some of these tools offer you the ability to opt out of data collection.
We use cookies, which are small text files stored by your browser, to collect, store, and share data about your activities across websites, including on Allgreenivy. They allow us to remember things about your visits to Allgreenivy, like your preferred language, and to make the site easier to use. To learn more about cookies, visit https://cookiepedia.co.uk/all-about-cookies. We may also use clear pixels in emails to track deliverability and open rates.
Allgreenivy and service providers acting on our behalf (like Google Analytics and third-party advertisers) use server log files and automated data collection tools like cookies, tags, scripts, customized links, device or browser fingerprints, and web beacons (together, “Data Collection Tools“) when you access and use the Services. These Data Collection Tools automatically track and collect certain System Data and Usage Data (as detailed in Section 1) when you use the Services. In some cases, we tie data gathered through those Data Collection Tools to other data that we collect as described in this Privacy Policy.
Allgreenivy uses the following types of Data Collection Tools for the purposes described:
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We use your data to do things like provide our Services, communicate with you, troubleshoot issues, secure against fraud and abuse, improve and update our Services, analyze how people use our Services, serve personalized advertising, and as required by law or necessary for safety and integrity. We retain your data for as long as it is needed to serve the purposes for which it was collected.
We use the data we collect through your use of the Services to:
We may disclose certain information about you to instructors, other students, service providers, affiliates, business partners, analytics and data enrichment providers, social media providers, companies assisting with promotions and surveys, and advertising companies to promote our services. We may also share your data for security purposes, to comply with legal requirements, or as part of a corporate reorganization. In addition, we may share your data in a aggregated or de-identified form or with your consent.
We may share your data with third parties under the following circumstances or as otherwise described in this Privacy Policy:
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We use appropriate security based on the type and sensitivity of data being stored. As with any internet-enabled system, there is always a risk of unauthorized access, so it’s important to protect your password and to contact us if you suspect any unauthorized access to your account.
Allgreenivy takes appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data that we collect and store. These measures vary based on the type and sensitivity of the data. Unfortunately, however, no system can be 100% secured, so we cannot guarantee that communications between you and Allgreenivy, the Services, or any information provided to us in connection with the data we collect through the Services will be free from unauthorized access by third parties. Your password is an important part of our security system, and it is your responsibility to protect it. You should not share your password with any third party, and if you believe your password or account has been compromised, you should change it immediately and contact our Support Team with any concerns.
You have certain rights around the use of your data, including the ability to opt out of promotional emails, cookies, and collection of your data by certain third parties. You can update or terminate your account from within our Services, and can also contact us for individual rights requests about your personal data. Parents who believe we’ve unintentionally collected personal data about their underage child should contact us for help deleting that information.
You can choose not to provide certain data to us, but you may not be able to use certain features of the Services.
If you have any questions about your data, our use of it, or your rights, contact us at privacy@Allgreenivy.com.
You can access and update your personal data that Allgreenivy collects and maintains as follows:
We recognize the privacy interests of children and encourage parents and guardians to take an active role in their children’s online activities and interests. Individuals younger than 18 years of age, but of the required age for consent to use online services where they live, may not set up an account, but may have a parent or guardian open an account and help them access appropriate content. Individuals younger than the required age for consent to use online services may not use the Services. If we learn that we’ve collected personal data from a child under those ages, we will take reasonable steps to delete it.
Parents who believe that Allgreenivy may have collected personal data from a child
under those ages can submit a request that it be removed to privacy@allgreenivy.com
When we make a material change to this policy, we’ll notify users via email, in-product notice, or another mechanism required by law. Changes become effective the day they’re posted. Please contact us via email or postal mail with any questions, concerns, or disputes.
Allgreenivy may update the Privacy Policy from time to time. If there are any significant changes to the policy, we will notify you via email, through a notification on the Services, or as required by law. We will also provide a summary of the key changes. Unless stated otherwise, these modifications will take effect on the day they are posted. By continuing to use the Services after the effective date of any changes to the policy, you are indicating your acceptance of and agreement to follow and be bound by the revised Privacy Policy. The revised Privacy Policy supersedes all previous versions of the policy.
Any capitalized terms not defined in this policy are defined as specified in Allgreenivy’s Terms of Use. Any version of this Privacy Policy in a language other than English is provided for convenience. If there is any conflict with a non-English version, you agree that the English language version will control.
If you have any questions, concerns, or disputes regarding our Privacy Policy, please feel free to contact our privacy team (including our Data Protection Officer) at privacy@allgreenivy.com.